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Cybil Consults

Legal

Privacy Policy

Last updated: September 2026

Cybil Consults ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard information when you visit our website cybilconsults.com.au or otherwise interact with us, in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect the following types of information:

  • Contact details you provide through our contact form, such as your name, email address, phone number and company name.
  • Message content you submit when enquiring about our services.
  • Technical information such as your IP address, browser type, device information and pages visited, collected automatically through standard web server logs.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide requested information about our services;
  • Prepare quotes, proposals and project documentation;
  • Communicate with you about your project or enquiry;
  • Improve our website and services; and
  • Comply with our legal and regulatory obligations.

3. Disclosure of Information

We do not sell, rent or trade your personal information. We may disclose your information to trusted third parties who assist us in operating our website, conducting our business, or servicing you (such as our website hosting or email providers), provided those parties agree to keep this information confidential. We may also disclose information if required to do so by law.

4. Data Security

We take reasonable technical and organisational measures to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies or similar technologies to improve your browsing experience and understand how visitors use our site. You can choose to disable cookies through your browser settings, though this may affect website functionality.

6. Third-Party Links

Our website may contain links to third-party websites, including our social media pages. We are not responsible for the privacy practices or content of those external sites and encourage you to review their privacy policies.

7. Access and Correction

You have the right to request access to, and correction of, the personal information we hold about you. If you wish to make such a request, or if you have any concerns about how we handle your personal information, please contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: